Traveling with Infants or Children│ASIANA AIRLINES

Asiana Corporate Plus is the Asiana Airlines special corporate priority program for business customers. Please note that individual special prices, benefits and conditions may differ, so please keep this in mind when making reservations. (However, corporate priority benefits only apply when issuing corporate priority tickets)

Traveling with Infants or Children

Asiana Airlines provides helpful information and services to make traveling with infants or children more comfortable and convenient. Please review the following information when traveling with an infant who is at least 7 days old and under 2 years of age.

※ The accompanying adult must travel in the same cabin class as the infant or child.

Infant Fares

Infant Age Standard: 7 days to under 2 years old
Free for domestic flights and 10% of adult fares for international flights.
Infants will not be given a separate seat. (However, a seat will be provided when child fares are paid.)
Passengers traveling with two infants must purchase a child ticket for one of the infants, and a seat will be provided for the infant with the paid fare.

Traveling with a Newborn Infant Under 7 Days Old

Even healthy newborn infants may have difficulty adjusting to the cabin environment because their ability to regulate body temperature and their respiratory function are not yet fully developed. Air travel is not recommended for infants under 7 days old. If travel is unavoidable, prior medical clearance from Asiana Airlines is required.

Infant Baggage Allowance

※ This baggage allowance does not apply to itineraries involving connecting flights operated by other airlines or to codeshare flights.

**Infant Baggage Allowance**
Domestic Flights	International flights (U.S. Segment)	International flights (Non-U.S. Segments)
No free checked baggage provided	23 kg(50lbs) 1 piece weighing up to 23 kg(50 lb), with total linear dimensions not exceeding 158 cm (62 in)	10 kg(22lbs) 1 piece weighing up to 10 kg (22 lb), with total linear dimensions not exceeding 158 cm (62 in)
In addition, one collapsible stroller, infant car seat, baby carrier, or bassinet may be checked at no additional charge.

Stroller Check-in Procedures

Applicable Flights

Available on all international flights. Gate delivery of strollers may not be available at certain airports due to local airport procedures or operational restrictions.

How It Works

01
Request the service at the check-in counter
02
A stroller tag will be attached
03
Check the stroller at the boarding gate
04
Collect the stroller at the arrival gate

Carry-on Stroller Guidelines

A stroller may be carried on board if its total linear dimensions do not exceed 115 cm. A compact stroller that folds lengthwise must not exceed 115 cm × 25 cm × 25 cm when folded.
※ Carry-on acceptance is subject to available cabin storage space. If the stroller cannot be safely stowed, it may be checked as baggage.

Services Requiring Advance Reservation

**Services Requiring Advance Reservation**
Infant Meals on International Flights
Service Details	Age-appropriate infant and child meals may be requested no later than 24 hours before departure.
Eligibility	Infants under 2 years of age traveling on international flights
Meal Options	Baby Meal, Toddler Meal, and Child Meal
How to Request	Request the meal through the Asiana Airlines Reservation Center no later than 24 hours before departure. *Toddler Meals are available only on flights departing from Incheon International Airport.

**Baby Bassinet Service for International Flights**
Baby Bassinet Service for International Flights
Service Details	Baby bassinets are available for passengers traveling with an infant.
Eligibility Requirements	* Business Class A380, A350, and B777 aircraft: Infants must be no taller than 71 cm and weigh no more than 10 kg. A330 and A321 aircraft: Infants must be no taller than 76 cm and weigh no more than 14 kg. * Economy Class A350 aircraft: Infants must be no taller than 71 cm and weigh no more than 14 kg. All other aircraft: Infants must be no taller than 76 cm and weigh no more than 14 kg.
Important Information	Baby bassinets must be requested in advance and are subject to availability. Requests may close early due to limited supply. If the infant exceeds the applicable height or weight limits, the bassinet cannot be used even if it was reserved in advance. The infant must remain with the accompanying adult. Bassinets available in Economy Class on A350 aircraft are smaller than standard bassinets and may not accommodate all infants.
How to Request	Request a baby bassinet through the Asiana Airlines Reservation Center no later than 48 hours before departure.
Baby Bassinet Cover Guidelines	* Baby Bassinet Cover Usage Guidelines Passengers may install a personal baby bassinet cover for the infant’s comfort. The side facing the accompanying adult must remain fully open so the infant can be continuously monitored. The cover must be securely attached to the bassinet using the designated fastening system.

Use of Personal Child Restraint Systems

**Installation of a Personal Car Seat Onboard**
Installation of a Personal Car Seat Onboard
Eligibility	A personal car seat may be used only for an infant or child with a purchased seat.
Installation Requirements	Car seats may be installed in a window seat or the middle seat of a center seating section. Car seats may not be installed in an aisle seat, an exit-row seat, or a seat in the row immediately in front of or behind an overwing exit row. The car seat must not exceed 43 cm (17 in) in width.
Important Information	Only child restraint systems approved for use on aircraft may be used onboard, such as FAA-approved devices. The device must display an aircraft-use certification label. The wording may vary by manufacturer and may include: “This restraint is certified for use in motor vehicles and aircraft.” A rear-facing car seat may not be used if it restricts the recline of the seat in front. A suitable seat assignment must be arranged in advance, either a window seat or the middle seat of a center seating section.

Airport Service

Eligibility

One adult traveling alone with two or more infants or children under 7 years of age

Applicable Flights

Available on all Asiana Airlines-operated flights, excluding codeshare flights

Services Provided

Dedicated Check-in Counter.
*Dedicated check-in counters may not be available at all airports. Please contact an Asiana Airlines representative for assistance.
Priority Baggage Service
Priority Boarding

Service Guide

**Service Guide**
Region	Contact information	Business hours (Local Time)
Korea	+82-2-2669-8000 (Within Korea : 1588-8000, 02-2669-8000)	International : Weekday 07:00 ~ 22:00 Weekend/Holidays 08:00 ~ 19:00 Domestic : 07:00 ~ 19:00
Japan	+81-3-5812-6600 (Within Japan : 0570-082-555)	09:00 ~ 18:00
China	+86-10-8451-0101 (Within China : 400-650-8000)	08:30 ~ 17:30
United States	+1-800-227-4262	08:00 ~ 24:00 (PST)

For other regions, please contact local Asiana Airlines branch at departure city.

ASIANA AIRLINES

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