In-flight Duty-Free Shop│ASIANA AIRLINES

Asiana Corporate Plus is the Asiana Airlines special corporate priority program for business customers. Please note that individual special prices, benefits and conditions may differ, so please keep this in mind when making reservations. (However, corporate priority benefits only apply when issuing corporate priority tickets)

In-flight duty free shop

All duty free items can be purchased on all routes. When pre-ordering on the internet, you can use online discount benefits and conveniently receive the products in-flight.

Ordering Duty-free Items in Advance

**Ordering Duty-free Items in Advance**
Standard	In Korea	Outside Korea
Telephone	080-669-3434	82-2-2669-3434
Reception hours	Weekdays 08:00 – 12:00, 13:00 – 17:00
E-mail	dutyfree@flyasiana.com
Website	http://dutyfree.flyasiana.com Go to

Orders in Advance Hours

**Orders in Advance Hours**
Classification		Departure time	Eligible ordering hours
Phone, In-flight, E-mail reservation	China, Japan routes	Departing from Korea before 9 a.m.	orders for return flights can be requested 25 hours after arrival at destination
	China, Japan routes	Departing from Korea after 9 a.m.	orders for return flights can be requested 48 hours after arrival at destination
	Other routes	All flights	orders for return flights can be requested 48 hours after arrival at destination
Homepage reservations	Flights departing from Korea	Available until 11:00 AM on the day before departure from Korea
Homepage reservations	Flights arriving in Korea	Available when you have at least 53 hours until arrival in Korea * Available when you have at least 72 hours until arrival in Korea for flights departing from the U.S., Europe, and Sydney

Mileage payments for in-flight duty free products

When purchasing in-flight duty free products, payment using mileage is possible, and orders can be made at [Asiana Club > Using Mileage].

Payment method and credit card use

Payment method

When purchasing duty free products in-flight, after checking your order items, pay with cash or credit card via the flight attendant
Customers who have pre-paid online do not have to pay in-flight (the flight attendant will deliver the pre-ordered duty free products)

Credit cards

2-12 month installments are possible only when paying with domestic issued cards, for purchases of more than 50,000 won.
Customers using credit cards must provide identification (you cannot use another person’s credit card).
Unusable cards: VISA ELECTRON CARD, EASY CARD, CHK CARD, DEBIT CARD, CHK PLUS CARD, GIFT CARD, and cards used as both check cards and credit cards

Cash

Currency that can be used are USD, KRW, JPY, EUR, and CNY.

How to exchange and return in-flight duty free products

Please note that due to customs regulations, exchange/refund of defective products cannot be processed in the cabin. Please visit the customer center.

Customer Center

Domestic Inquiries: 080-669-3434
Overseas Inquiries: 82-2-2669-3434
Weekday hours of operation: 08:00 – 12:00, 13:00 – 17:00 (Except weekends and holidays)

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Kontaktadressen

**Kontaktadressen**
Anschrift	Asiana Airlines, Inc. 443-83, Ojeong-ro, Gangseo-gu, Seoul, Korea (Republic of)
Telefon	+49-69-92 10 190
E-Mail	reservationgermany@flyasiana.com
Webseite	flyasiana.com

Registereintragung in Seoul Korea

104-81-17480

Deutsche Umsatzsteuer-Ident-Nummer

DE222907460

Vorstand in Korea

Soo-Cheon Kim (President)

vertretungsberechtigt in Deutschland:

Chul Kee (Niederlassungsleiter)

Zuständige Aufsichtsbehörde in Deutschland

Luftfahrt-Bundesamt

Hermann-Blenk-Straße 26

38108 Braunschweig

ASIANA AIRLINES

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