ASIANA AIRLINES

Lounge Use

Terms of Lounge Use with Miles

• Available only when you hold a boarding pass for a flight operated by Asiana Airlines
• Free lounge use benefits are offered to Asiana Club Diamond or higher members and one accompanying passenger.
• The passenger accompanying the Diamond or higher member may use the lounge with the miles of the Diamond or higher member.

Target Lounge and Deduction Criteria

• 3.g. If a Diamond Member uses the Business Class Lounge at the Incheon International Airport, three accompanying passengers may use the Lounge. One accompanying passenger may use the Lounge for free, and two accompanying passengers may use the Lounge by redeeming 3,000 miles per passenger, for a total of 6,000 miles from the account of the Diamond Member.
• Business Class at Airports in the Americas*: Los Angeles, New York, San Francisco, Seattle
• This service is operated temporarily, and change in lounges (addition, end of operation), mileage deduction standard, etc. may occur.
• For details and inquiries about mileage redemption, please contact Asiana Club Service Center. Asiana Club Service Center

Unaccompanied Child Services

Conditions for use

• May only be used on regular Asiana flights that are operated by Asiana Airlines.
• Unaccompanied Child Service: This service is offered to passengers between 5 – 12 years of age traveling without a guardian in international flight.
• Unaccompanied Youth Service: This service is offered to passengers between 12 – 17 years of age traveling without a guardian in international flight.

Service Details and Mileage Deduction

• Airport crew member provides guidance at the place of transfer (escorts to crew member of the airline operating the connected flight)
• Staff in charge will guide passenger to immigration checkpoint and departure gate. At destination airport, the staff will guide passenger to immigration checkpoint, receive luggage, and to guest pick-up waiting area or to transfer airport.
• This service can be paid with mileage and the fee is deducted as follows.
  • Unaccompanied Child Services: 15,000 mile deduction per segment
  • Unaccompanied Youth Services: 20,000 mile deduction per segment
• The above service is only available temporarily and mileage deduction standards are subject to change at any time.

Traveling with Pets

Criteria for Usagea

• You can request the service using miles at the check-in counter at the airport on the departure date (transportation of your pet by carry-on or checked luggage may not be allowed without pre-approval. Contact the reservation center before your travel date to get a confirmation. For information about traveling with pets, click the ‘accompanying pets’ button below)
• Only applies to pets. Does not apply to other special baggage occupying seats on board.
• You may pay for your pets only by using miles accumulated up until the boarding date of the flight.
  (Miles earned after boarding the applicable flight cannot be used in advance)
• You can pay only use your own mileage to pay for your pets.
  (Transferred, Family Mileage, and Asiana Corporate Club mileage are not applicable)
• The mileage redemption service for pets applies only on Asiana Airlines operating flights.
  Traveling with pets Service Information

Mileage redemption for pets

유료좌석 서비스

How to Use

• paid Seat Services are subject to seat availability upon arrival at the airport on the day of departure.
• Payment for the paid seat services may only be made with mileage earned up until the boarding.
  • Mileage to be earned cannot be used.
• Additional services should be paid only with the passenger's own mileage.
  • Endorsed mileage, Family mileage, and Asiana Corporate Club mileage are not applicable.
• Preferred seats may be paid with mileage only for Asiana Airlines flights operated by Asiana Airlines.

Subjects and Amount

● Effective Date : May 1, 2024 (Based on redemption date)