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Go to Asiana Corporate Plus

Asiana Corporate Plus is the Asiana Airlines special corporate priority program for business customers. Please note that individual special prices, benefits and conditions may differ, so please keep this in mind when making reservations. (However, corporate priority benefits only apply when issuing corporate priority tickets)

Read on to find out more about your destination airport’s counter locations, facilities, and other services.

Showing results for Jakarta Airport.

Airport Information

Airport Code

Jakarta Soekarno-Hatta International airport TERMINAL3



Location

Located 20km west away from downtown

*Asiana moved to Terminal3 as of April 15, 2019



Website

https://soekarnohatta-airport.co.id/



Check-In

Check-In Counter

Enter through gate number 3 of departure area on the 3rd floor of terminal 3

and the counter number is D08 ~ D13 (nearest from Departure Gate3)



Counter Hours of Operation

    Starting Check in at 18:30, closing counter 50min before departure at Terminal 3



Kiosk Availability

X



Mobile Boarding Pass Usage
Availability

X



Visa Information



Regional Offices Contacts

62-21-8082-2291~2

Office Hour is From 4:30 p.m to 10:00 p.m

passenger can call with us from at 4:30 p.m. to 6:20 p.m.

After that, all staffs are at the Check in counter.



Lounge

Lounge Name

Plaza Premium Saphire Lounge



Location

It is located in front of gate 6 and 7 after down from Immigration by escalator



Business Hours

0500L~0000L



Available Services

    International Call N/A

    Domestic Call N/A

    Domestic Call(Mobile) N/A

    FAX N/A

    Printer N/A

    Smoking room N/A

    Wi-Fi Available (Free)

    PC(Internet) Available (Free)

    Shower Room Available (Free)



Transfer Procedure

Domestic flight to international flight

    Passengers from Domestic flight(T1/2/3) can move by Airport Shuttle bus(Every 15 mins) to International Terminal2/3



International flight to international flight

Procedure

Within 8 hours and terminal 3 only.




International flight to domestic flight

Procedure

Passengers who have connecting flights to GA domestic is Terminal3, the rest of them are Terminal 1/2.

* Terminal 1 Domestic - Lion air, Express air, Batik air, Trigana air, Transnusa, Kalstar, Citilink Indonesia.

* Terminal 2 Domestic - Sriwijaya air, NAM air, Air asia Indonesia


Notes

All domestic connecting passengers from international flight should pick up all their baggages in CGK and do the custom clearance.




Baggage transfer

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Contract of Carriage